Custom Duty Tax

All non-document shipments from the Nepal to other countries may necessitate Customs Clearance Payment (local duties & taxes). These charges are not included in the price of our service. We are unable to provide advice on these charges due to differences in regulations between countries. For more information, please visit the recipient country’s customs website.

However, we are making every effort to provide information to the best of our ability. If you bring goods into the your country from Nepal, you may be required to pay customs, duties, or taxes. They will inform you of the fees you must pay. If they don’t pay, they usually keep the package. Alternatively, some courier services will pay the costs on behalf of the recipients and collect payment at the time of delivery. However, this does not imply that all courier companies operate in this manner.

Customs is a governed body within that country, and the decision to hold and inspect a shipment is primarily theirs. To receive goods from outside the country, you may be required to pay customs. Customs duties are typically levied on valuable imported goods. When your goods arrive at customs, a customs officer inspects them and determines whether any changes are required. If you answer yes, a customs officer will tell you how much your recipient must pay. They follow a set of rules. As a result, it is dependent on what you receive, such as the product’s value or items.

There are numerous causes that both the receiver and sender are unaware of custom delay. The courier does not delay; however, if the courier is delayed by customs, it is out of the courier’s control. As a result, our response will be as follows

To begin, we would like to express our heartfelt apologies for the delay in your delivery; we would like to inform you that your consignment is currently being held at our facility due to an additional security inspection by customs. Customs is a governed body within that country, and the decision to hold and inspect a shipment is primarily theirs.